The purpose of the Usher Ministry is to help Connect People to God by creating an atmosphere of
welcome and order at Greater Mt Sinai for guests and members.
Extending a genuine greeting, smile and handshake
Assisting members and guests with seating
Being alert to special needs of members and guests
Facilitating the offering and communion
Safeguarding a distraction free environment
An Usher is a Servant whose job is to welcome God’s people at the door, a forerunner and a doorkeeper.He/she introduces visitors to the church by having them sign a visitor's card. The usher greet the people with a pleasant smile, a warm welcome, and directs them to comfortable seats. He/She also sees to it that perfect order is kept in and around the church at all times during the services. Ushers are forerunners, for they prepare the church for the guests by being the first to arrive at the church; they see that the church is in proper condition to receive the guest; they see that hymnals, fans, church literature, collection envelopes, and any other items that are to be distributed to the congregation are in their proper places.
“Let us not become weary in doing good, for at the proper time we will reap a harvest if we do not give up. Therefore, as we have opportunity, let us do good to all people, especially those who belong to the family of believers.” Galatians 6:9-10
“Each one should use whatever gift he has received to serve others, faithfully administering God’s grace in its various forms.” 1 Peters 4:10
We are one of the first impressions that we have at Greater Mt Sinai Church. As a Servant you have the
unique opportunity to set a positive tone for each person’s day by warmly welcoming them and providing
• Be on time & attend pre-service team meetings. Pre-service usher meetings will be held right after Sunday school in the foyer. You will meet with your President, pray, receive position assignments and other service specific updates at that time. Pray for God’s intervention each time you serve. How can you make someone’s day or specifically bless someone!
• Serve when scheduled. If you realize that you will not be able to attend a service for which you have already been scheduled, it is your responsibility to contact your fellow ushers and identify a replacement. It is also your responsibility to notify the Secretary with the name of your replacement. Schedules are created one month in advance, so if you know of a conflict with your regularly planned rotation for the upcoming month, please notify the President or Vice
• Aggressively and cheerfully greet people. As members and guests entering Greater Mt Sinai Church, make eye contact with people, shake hands, SMILE, and provide seating direction as they enter the sanctuary. HANDS FREE! All of our attention should be focused on
• Identify available seats. As the service progresses, know what seats are available in your section. Usher people entering the sanctuary to available seats in your section.
• Take pride in your appearance so that you present a positive and welcoming
• Name badge and gloves
• Helps • Service • Exhortation (Encouragement)
• Mercy • Hospitality • Intercession
• Discernment • Knowledge • Administration
• Pro-active, able to confront with a gentle but firm hand if a guest/member/child is disturbing
• Attend an Usher Training/meeting
• Complete Usher commitment letter, uphold the Guidelines and Rules Codes
• Participate in one-on-one meeting with President & Vice President
• To attend at least one of the following classes: Bible Study or Sunday School
For success as a Church usher tact is more important than talent, but it is not easily acquired by those to whom it does not come naturally. Still it will help if you try to consider what others would probably wish. Never lose a chance to please.
Never give an order in a harsh dictatorial tone, it aroused opposition and tends to defeat itself. Speak quietly, pleasantly, courteously, but with no shadow of uncertainty in your tone of voice. Everyone likes being treated with kindness and courtesy. You will find that a frank pleasant manner is the more effectual way of handling people. Church Ushers should be able to get along with other. If you must argue admit all you can, but try to show that some point has been overlooked. State your case as clearly and concisely as possible, and if you shake the otherfellow’s confidence in his own opinion it is as much as you can expect. It is the first step gained.
Never go around looking for faults. It is far wiser, however to admire than to criticize.
Please address the board before seeking help from other.
a. Be appropriately groomed
c. Clean, appropriate attire and hair neat
a. Proud to be an usher
b. Optimistic about our church
c. Pleasant smile, conversational
d. Non-judgmental, kind to all
e. All Ushers must be willing to take orders from their Ushers in charge or other
i. Arrive at least 15-30 min before service
ii. First to arrive , last to leave
iii. Maintain general tidiness of Usher storage area
iv. Keep pew clean and well stacked (offering envelope)
a. Must not talk while in church service
b. Pass out Programs
c. Never Send people down the aisle, Please escort them
d. Be attentive to the service: watch for crying babies, watch Pastor/ministers, watch for late
e. Use standard agreed-upon usher signal to communicate (seat available, fan, programs etc)
g. Handle any special requirements
h. Ready with Kleenex, fan and programs etc…
i. Concentrate on service, visitors
j. Be available for extra services
k. Smile, Smile, Smile
l. New Ushers watch for a 1 month- head ushers teaches, never have them start without
m. Ask those entering with food or beverage to finish before entering or go to the overflow
a. Move quickly and quietly
b. Always be positive
c. Be clear in your directions
d. Follow up on the individual
e. Be careful about offending anyone
Enjoy the members and guests that you are serving
On time, prepared and patient
Meet need and exceed expectation
Enhance other’s experience of God
Be firm with problem, gentle with the person
Here to GLOE (Greet, Listen, Offer, Escort)
Often times, we do not know or forget from whence comes ushering - from God.
God was the very first Usher - as He ushered in day and light (Gen 1:3-4).
God ushered man into the Garden of Eden (Gen. 2:15).
Ushers or forerunners are depicted throughout the Bible. Abraham ushered Faithfulness into the world (Gen. 22).
Moses ushered the children of Israel out of the land of Egypt into the promise land.
The Start of Bethlehem ushered the wise men of the East to the place where Christ was born. John the Baptist, forerunner for Christ - prepared the way. He was the voice crying in the wilderness. (John 1:6-13)
Let your speech always be filled with grace, seasoned with salt, that you may know how you ought to Kindness in conversation can be developed among ushers.
Negative: “You cannot go in now!”
Negative: “You’re late; you’ll have to sit in the back!”
Negative: “You can’t stand here blocking everybody’s way!”
Negative: “You can’t sit back here!”
Negative: “Will your teenager shut up!”
Negative: “Will you tell your crying baby to be quiet?”
Note: Would like to see your positive response.